Refund Policy

CANCELLATIONS
All cancellations need to be made within 24 hours following payment.

REFUNDS
We offer a 30-day Money Back Guarantee! If you are not 100% satisfied with your purchase, simply contact us within 30 days of receiving your order, and we will refund you the full amount including shipping costs on your original payment method within 10 business days. There will be no return required for a refund. Please remember it can take some time for your bank or credit card company to process and post the refund.

RETURNS AND EXCHANGES
Please note that we do not accept any returns or exchanges of products.

DISPUTES AND CHARGEBACKS
By making a purchase on this website you agree to not file a charge back or a dispute for any reason within 30 business days of making a purchase. You agree to send us an email to customersupport@biosys.hair to resolve any payment issues you many encounter with us and you agree to wait 30 business days before contacting your bank, payment transaction processor or payment gateway to file a charge back or a dispute.

You agree to be liable for damages and business losses due to chargebacks or disputes made by you within 30 business days of your purchase, and you also agree to appear in small claims court and be liable for our attorney’s fees.

If your order or products fail to arrive and you have evidence that you’ve reached us via the email mentioned above, and we did not get back to you or help you with a return or refund request within 30 business days of your purchase, you may file a chargeback with no liability.

CONTACT US
Email: customersupport@biosys.hair
Mobile: +1 (800) 532-4593